Zenfolio Reviews

Zenfolio.com offers several pricing plans tailored to different needs. The ProSuite plan, aimed at managing a business with an all-in-one solution, is priced at $40 monthly or $16 per month when billed annually. The PortfolioPlus plan, suitable for showcasing and selling work online, costs $23 monthly or $9.20 per month annually. For those looking to simply display their work, the Portfolio plan is available at $9 monthly or $7 per month on an annual basis. These plans offer a range of features including unlimited photo storage, 4K video hosting, customizable website templates, and integrated e-commerce capabilities. Additional services like PhotoRefine.ai and BookMe Scheduling are available as add-ons with their respective costs. Zenfolio also provides a free trial option with no credit card required for those who wish to test the platform before committing.

Zenfolio.com is recognized for its website and gallery solutions tailored for photographers. Among the popular services are customizable website templates, shareable client galleries, and video hosting. The platform also offers automated workflows and integrated e-commerce capabilities, allowing photographers to sell prints, digital downloads, and more. Additional features include marketing tools like automated campaigns and email templates, as well as booking and payment systems for streamlined client interactions. Zenfolio's services are designed to provide photographers with an all-in-one solution to showcase, share, and sell their work efficiently.

Zenfolio.com offers various payment methods for its users. For Pro and Advanced account subscribers selling Self-Fulfilled products, payment can be collected directly from clients. Users have the option to not collect payment and only gather order details, or use PayPal to collect payments. Advanced plan subscribers can also connect an Authorize.net Merchant Account to process credit card payments directly. For PortfolioPlus and ProSuite subscribers, Zenfolio has partnered with Stripe as the primary payment processor. All online sales transactions are processed through Stripe, and profits are added to the user's Stripe or PayPal balance. Payouts are made within 3-5 business days after the order has shipped to the bank account or debit card associated with the Stripe or PayPal account. Users must select a selling currency from the options available, which include USD, GBP, CAD, AUD, NZD, and Euro. The default selling currency is based on the currency of the subscription. To start accepting payments, users need to connect their account to Stripe and/or PayPal. These payment processors are PCI compliant and integrated to work seamlessly with orders placed through the Zenfolio website.

Zenfolio.com's return policy states that if there are problems with an order, such as damage or misprinting, the customer should contact the Customer Support team within 60 days of the order's shipping date. To address the issue, customers are required to provide the order number and photos of the received products if they are damaged or misprinted. For refunds related to partner vendor fulfilled product orders, customers need to contact Customer Support with the order number, item description, and a brief explanation for the refund request. Regarding the shipping policy, Zenfolio allows Advanced account subscribers to modify shipping options and charges for pending orders. This includes changes to the shipping destination, method, and charges, as well as the option to add Boutique Packaging for eligible orders. Shipping methods can be modified before an order is approved, and the shipping charge listed in the client receipt can be altered to offer free shipping or a flat rate. The Boutique Packaging option, which includes a cream box with French vanilla tissue and a chocolate brown grosgrain bow, is available for print products below 11"x14" in size, fulfilled by specific vendors, and is only available with standard and expedited shipping methods.

Zenfolio offers several pricing plans tailored to different needs. The ProSuite plan is a comprehensive all-in-one solution priced at $40 monthly or $16 per month when billed annually. The PortfolioPlus plan is designed for showcasing and selling work online, costing $23 monthly or $9.20 per month on an annual basis. The Portfolio plan allows for displaying work with beautiful galleries and a custom website, available at $9 monthly or $7 per month annually. These plans include features like unlimited or substantial photo storage, video capabilities, custom watermarks, and advanced search options. Additional features such as PhotoRefine.ai and BookMe Scheduling are available as add-ons. Zenfolio also provides a free trial option for users to explore the services before committing.

Yes, existing domains can be integrated with Zenfolio. The process involves registering the domain with a domain host, then pointing the domain to Zenfolio using DNS records. After registration, the domain is connected to the Zenfolio account and website. This setup is possible even if the domain was purchased from providers like GoDaddy. For domains not yet registered, Zenfolio offers a link within the account to register a new domain through iwantmyname.com. Once the domain is registered and pointed to Zenfolio, it must be tested in the Zenfolio account before it is fully set up.

Zenfolio accepts a variety of payment methods for transactions. Clients can use Stripe and PayPal, which are integrated to work seamlessly with orders placed through the Zenfolio website. Additionally, popular payment options like Apple Pay, Google Pay, and credit cards are also supported. These methods ensure secure and convenient transactions for both photographers and their clients.