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Zenfolio Customer’s Q&A
Zenfolio Features and Benefits
Zenfolio offers a range of features and benefits tailored for photographers:
- Website Builder: Customizable templates tailored for photographers, making it easy to create a professional-looking website in minutes.
- Client Galleries: Private and public galleries for clients, allowing you to showcase your work effectively.
- E-commerce: Integrated online store to sell prints, digital downloads, and products, providing a convenient way for you to monetize your work.
- Marketing Tools: SEO optimization features to help improve your website's visibility in search engine results.
- Image Management: High-quality image storage and backup to ensure your photos are safe and accessible.
- Client Proofing: Allows clients to review and select their preferred photos.
- Order Management: Helps you manage orders efficiently.
- Analytics and Reporting: Provides insights into your website's performance and user behavior.
These features make Zenfolio a comprehensive solution for photographers looking to showcase their work and grow their business online. It's a one-stop shop, offering everything you need to create an impactful online portfolio, engage with clients, and sell your work. Remember, some features may not be available at all account levels.
Zenfolio Pricing
Zenfolio offers several pricing plans tailored to different needs of photographers:
- Portfolio: $9/month (billed annually) or $7/month (billed annually) for displaying your work with beautiful galleries and a website that reflects your style.
- PortfolioPlus: $23/month (billed annually) or $9.20/month (billed annually) for showcasing and starting to sell your work online. This plan includes features like suggested prices based on geography, shoot types, and lab fees.
- ProSuite: $40/month (billed annually) or $16/month (billed annually) for managing your business with a comprehensive all-in-one solution. This plan includes features like shareable galleries, professional website builder, scheduling, culling, and video hosting.
Additionally, Zenfolio's Smart Pricing feature is exclusive to PortfolioPlus and ProSuite subscribers, which helps set the right price for your products based on historical data and local market trends.
What payment methods are accepted by Zenfolio?
Zenfolio accepts a variety of payment methods for transactions. Clients can use Stripe and PayPal, which are integrated to work seamlessly with orders placed through the Zenfolio website. Additionally, popular payment options like Apple Pay, Google Pay, and credit cards are also supported. These methods ensure secure and convenient transactions for both photographers and their clients.
Zenfolio FAQs
Zenfolio Alternatives
Here are the top 10 alternatives to Zenfolio:
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Pixpa: An excellent Zenfolio alternative, perfect for those looking to start a photography site or an online store. It has a client-proofing platform made of gallery apps and online galleries.
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Format: An easy, robust, and professional website builder for photographers that help you run your business like a pro.
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Adobe Photoshop Lightroom Classic: Gives you one-click tools and advanced controls to make your photos look amazing and easily organizes all your photos on your desktop.
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Photos: All your photos. Always with you and picture perfect.
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Google Workspace: Enables teams of all sizes to connect, create and collaborate.
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Constant Contact: Whether you’re looking to reach more customers, sell more products, or simply share your passion with the world, Constant Contact has all the tools, features, and expert guidance you need to get online.
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Mailchimp All-in-One Marketing Platform: The #1 Email Marketing and Automations platform for growing businesses.
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Tilda Publishing: A good Zenfolio alternative.
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Picflow: A free alternative.
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Pixieset: Another great app like Zenfolio.
How To Open A Zenfolio Account?
To open an account on Zenfolio, follow these steps:
- Visit Zenfolio's website.
- Upload Photos to Galleries: Upload photos and videos through your web browser or use a Desktop Uploader. The maximum file size for photos is 100 megabytes.
- Controlling Gallery Access: By default, every Gallery you create is private for client or guest viewing. However, you can choose to allow other visitors (open to public viewing).
- Sharing Your Galleries: All Galleries that you create are private, until you share them with clients, guests, or potential other visitors.
- Organize Using Folders: Photos and videos are stored in Galleries that are organized within Folders.
- Designing Your Site: Customize your website through Zenfolio's Block-based Website Editor.
- Finishing Touches: Establish Your Branding, Get a Domain Name, Adding Watermarks, Selling Print Products and More.
Remember, some features may not be available at all account levels.
About Zenfolio.com Prices and Cost?
Zenfolio.com offers several pricing plans tailored to different needs. The ProSuite plan, aimed at managing a business with an all-in-one solution, is priced at $40 monthly or $16 per month when billed annually. The PortfolioPlus plan, suitable for showcasing and selling work online, costs $23 monthly or $9.20 per month annually. For those looking to simply display their work, the Portfolio plan is available at $9 monthly or $7 per month on an annual basis. These plans offer a range of features including unlimited photo storage, 4K video hosting, customizable website templates, and integrated e-commerce capabilities. Additional services like PhotoRefine.ai and BookMe Scheduling are available as add-ons with their respective costs. Zenfolio also provides a free trial option with no credit card required for those who wish to test the platform before committing.
About Zenfolio.com Popular Products and Services?
Zenfolio.com is recognized for its website and gallery solutions tailored for photographers. Among the popular services are customizable website templates, shareable client galleries, and video hosting. The platform also offers automated workflows and integrated e-commerce capabilities, allowing photographers to sell prints, digital downloads, and more. Additional features include marketing tools like automated campaigns and email templates, as well as booking and payment systems for streamlined client interactions. Zenfolio's services are designed to provide photographers with an all-in-one solution to showcase, share, and sell their work efficiently.
What are the pricing options for Zenfolio?
Zenfolio offers several pricing plans tailored to different needs. The ProSuite plan is a comprehensive all-in-one solution priced at $40 monthly or $16 per month when billed annually. The PortfolioPlus plan is designed for showcasing and selling work online, costing $23 monthly or $9.20 per month on an annual basis. The Portfolio plan allows for displaying work with beautiful galleries and a custom website, available at $9 monthly or $7 per month annually. These plans include features like unlimited or substantial photo storage, video capabilities, custom watermarks, and advanced search options. Additional features such as PhotoRefine.ai and BookMe Scheduling are available as add-ons. Zenfolio also provides a free trial option for users to explore the services before committing.
Can I integrate my existing domain with Zenfolio?
Yes, existing domains can be integrated with Zenfolio. The process involves registering the domain with a domain host, then pointing the domain to Zenfolio using DNS records. After registration, the domain is connected to the Zenfolio account and website. This setup is possible even if the domain was purchased from providers like GoDaddy. For domains not yet registered, Zenfolio offers a link within the account to register a new domain through iwantmyname.com. Once the domain is registered and pointed to Zenfolio, it must be tested in the Zenfolio account before it is fully set up.
About Zenfolio.com Payment Method?
Zenfolio.com offers various payment methods for its users. For Pro and Advanced account subscribers selling Self-Fulfilled products, payment can be collected directly from clients. Users have the option to not collect payment and only gather order details, or use PayPal to collect payments. Advanced plan subscribers can also connect an Authorize.net Merchant Account to process credit card payments directly. For PortfolioPlus and ProSuite subscribers, Zenfolio has partnered with Stripe as the primary payment processor. All online sales transactions are processed through Stripe, and profits are added to the user's Stripe or PayPal balance. Payouts are made within 3-5 business days after the order has shipped to the bank account or debit card associated with the Stripe or PayPal account. Users must select a selling currency from the options available, which include USD, GBP, CAD, AUD, NZD, and Euro. The default selling currency is based on the currency of the subscription. To start accepting payments, users need to connect their account to Stripe and/or PayPal. These payment processors are PCI compliant and integrated to work seamlessly with orders placed through the Zenfolio website.
Zenfolio.com Return Policy?
Zenfolio.com's return policy states that if there are problems with an order, such as damage or misprinting, the customer should contact the Customer Support team within 60 days of the order's shipping date. To address the issue, customers are required to provide the order number and photos of the received products if they are damaged or misprinted. For refunds related to partner vendor fulfilled product orders, customers need to contact Customer Support with the order number, item description, and a brief explanation for the refund request. Regarding the shipping policy, Zenfolio allows Advanced account subscribers to modify shipping options and charges for pending orders. This includes changes to the shipping destination, method, and charges, as well as the option to add Boutique Packaging for eligible orders. Shipping methods can be modified before an order is approved, and the shipping charge listed in the client receipt can be altered to offer free shipping or a flat rate. The Boutique Packaging option, which includes a cream box with French vanilla tissue and a chocolate brown grosgrain bow, is available for print products below 11"x14" in size, fulfilled by specific vendors, and is only available with standard and expedited shipping methods.